Frequently asked questions about online therapy.

Got questions? I’ve got answers.

  • Since I practice exclusively online, I can see anyone in California or Florida, the two states that I’m licensed in.

  • We meet using a HIPAA compliant platform that is private and secure. I’ll provide you with a link that you can use for all the sessions that we have.

    Just as if you were coming to my office, this time should be distraction free, a dedicated time for yourself, in a safe, quiet location where you have enough privacy to say anything you want to.

  • Not at this time. Online therapy has been so welcomed by my clients for convenience and accessibility, that I don’t plan to go back to the office at this time.

  • Individual 50 minute sessions are $250. Couples/family 50 minute sessions are $300. I also offer 90 minute sessions at a pro-rate rate, as well as 3 hour intensives.

    A sliding scale fee may be available on an individual basis.

  • Our first appointment is a time for us to get to know each other, so I’ll be asking more questions than usual as I try to gather your history. It’s also a time to see if we continue to feel like a good fit for each other personality-wise, as well as making sure I’m the right person to help with your needs.

  • Every person’s therapy journey is different. We can discuss a rough idea of how long therapy might take based on your needs and history, but ultimately, you are the one who decides how long you want to continue working together.

  • This is a document outlining the cost of therapy.

  • I don’t take insurance for several reasons. In order to bill insurance, you have to have a diagnosis that meets their criteria of “medical necessity”, often forcing therapists to create diagnosis when there isn’t one. There’s also a loss of confidentiality when billing insurance as they can require a therapist to submit their notes for review in deciding whether or not they pay for treatment. Some insurance companies also dictate how many sessions, how long they can be, and what type of therapy they will pay for, taking all that away from the clinician and the clients.

    I do offer a superbill, which is a specialized receipt, which you can submit for possible reimbursement if you have out of network benefits. Each plan is different, so you’ll need to check with your insurance company to see if that applies to you, and what amount you might be reimbursed.

    To learn more about why therapists don’t take insurance, read my colleague’s blog post here: https://www.resiliencecounselingco.com/blog-sarah-wilson/why-dont-therapists-take-insurance

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